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System Management in Cloud Computing

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Cloud Platforms: The Crucial Foundation to Safeguard the Pharmaceutical Supply Chain In today's pharmaceutical supply chain, counterfeit activity is thriving. As pharma companies have expanded target markets and outsourced production over the last decade, the supply chain has become increasingly global, virtual, and vulnerable. Illicit activity has thrived, and patients have suffered, with hundreds of thousands dying each year from counterfeit and contaminated drugs. More than 40 countries have responded with new laws that regulate prescription medications as they travel through the supply chain. While this is a quantum leap forward for patient health, the implications for supply chain stakeholders, from pharmaceutical companies and their contract manufacturing partners to the pharmacies that serve patients are daunting: they must master each country's disparate t... (more)

Paddling Through Murky APM Waters

It should come as no surprise that more and more organizations are focused on meeting customer service expectations, guaranteeing end-to-end business process delivery and modernizing their IT infrastructures.  But what does this mean for IT operations teams? If we approach this question using an iceburg analogy, the tip would probably be an easy observation, such as “IT operations needs to adopt a business-centric way of thinking.” But dealing with all the change that needs to occur beneath the surface of this statement is what can sink or float an organization. IT operations teams need to start breaking down the internal silos, and learn to paddle their canoe in the same direction.  They need to figure out a whole new approach to IT management with challenges that range from how best to work with emerging IT teams responsible for virtual or Cloud-based environment... (more)

The Business Value of Cloud Computing

Cloud computing is the hottest topic in IT. Gartner ranks cloud in the #1 spot of its list of top 10 strategic technology topics. It is the overriding theme at most industry conferences this year. Projections of cloud revenue growth rates in the high double digits further underscore the relevance of the topic. Yet today’s discussions of cloud computing only hint at its full potential. Like the early days of e-business and the introduction of SOA, cloud is in its infancy, with its promise still to be fully realized. Advocates of cloud are limiting their focus to tactical cost benefits and efficiency gains on the IT infrastructure side, but the real benefit of cloud computing will be realized within the context of future developments that will shape the course of IT. When combined with these developments, cloud computing will become part of an innovation that changes... (more)

A Quick Reference of the CTP2 Release of System Center 2012 SP1

CTP2 offers customers an opportunity to evaluate both System Center 2012 and Windows Server 2012, both are the enabling technologies for constructing private cloud with hybrid scenarios. There are important updates and enhancements to System Center 2012 components and this post is a quick reference as listed below. Notice that pertinent information of all components is in the technical documentation of the CTP2 release of System Center 2012 SP1. There is also much information in TechNet library. App Controller Description This is an add-on of SCVMM 2012 and a web-based interface configured as a virtual directory in IIS and offers a single pane of glass to manage both public and private clouds. It is a strategic tool to delegate cloud resources management with a self-service role-based security model. CTP2 Specifics (Get VHD) With Service Provider Foundation API t... (more)

Cloud Computing and Precision Time Protocol (PTP)

If cloud computing is going to spread to more mission-critical type applications, it needs to get more accurate when it comes to transaction-based applications. Trying to keep everything in a structured framework is going to require a more rigorous network infrastructure that includes timing down to milliseconds, if not nanoseconds. One way to accomplish this is to use the IEEE 1588 protocol or "Precision Time Protocol" (PTP), which provides timing. In an earlier article entitled, "Cloud Transaction Synchronicity," I discussed the need for this type of capability if financial organizations are to look at cloud computing as a real solution for any transactions-based services. When It Comes to Mission Critical, Timing Is Everything Few talk about this essential need because few understand what makes "the cloud" work. Any vendor or system architect always draws "the Clou... (more)

Business Transformation and Systems Integrators

Over the past few months, I have interacted with several organizations that are evaluating changes to their business model to adapt to the cloud-enabled IT ecosystem. Management is in a quandary over maintaining their profitable lines of business while growing revenue in new and emerging areas. The problem they face is that some emerging business lines are only possible with completely revamped business models requiring significant change. Some very large organizations, like Dell, are taking the significant step of going private to enhance the transformation process outside the public eye of investors. New leaders, like Amazon and Salesforce, are disrupting the market with their infrastructure and software "as a service" offerings. Organizations eager to get a jump-start are leveraging these services to create new offerings. But companies interested in transforming t... (more)

Book Excerpt: Systems Performance: Enterprise and the Cloud | Part 1

"This excerpt is from the book, "Systems Performance: Enterprise and the Cloud", authored by Brendan Gregg, published by Prentice Hall Professional, Oct. 2013, ISBN 9780133390094, Copyright © 2014 Pearson Education, Inc. For more info, please visit the publisher site: CPUs drive all software and are often the first target for systems performance analysis. Modern systems typically have many CPUs, which are shared among all running software by the kernel scheduler. When there is more demand for CPU resources than there are resources available, process threads (or tasks) will queue, waiting their turn. Waiting can add significant latency during the runtime of applications, degrading performance. The usage of the CPUs can be examined in detail to look for performance improvements, including eliminating unnecessary work. At a high level, CPU usage by process, thread, or ... (more)

White Paper: VM Backup & Recovery with Symantec

Click Here to Download Whitepaper Now! This Lab Validation report from Enterprise Strategy Group (ESG) provides you with best practices to create an environment that offers you simple unified data protection across physical and virtual landscapes, maximum protection and data availability, and reduced storage needs and operational costs. Find out how Symantec Backup Exec 2014 measures up against best practices in virtual data protection. Click Here to Download Whitepaper Now! ... (more)

Transaction Junction and Blue Label Telecoms Select INETCO Insight

INETCO Systems Limited, a provider of transaction-based application performance monitoring solutions, today announced Transaction Junction, a subsidiary of Blue Label Telecoms (JSE:BLU), has chosen INETCO Insight to improve operational efficiency and gain better visibility into the customer experience.  Blue Label Telecoms will also use INETCO Insight to monitor its mobile pre-paid air time program currently being rolled out in thousands of retail locations across Africa, Mexico, India and China. Transaction Junction provides electronic funds transfer (EFT) and a wide variety of value-added service (VAS) transaction management solutions to the Southern Africa and global market sectors.  By guaranteeing all credit, debit, lotto ticketing, bill payment, prepaid electricity and prepaid mobile air time transactions are secure and reliable, Transaction Junction enables ... (more)

Are IT Operations Teams Ready to Adopt Transaction-based APM?

I recently moderated a webinar where Loki Jorgenson, a technical advisor to INETCO, did an outstanding job of answering this question. The take-away goods: According to a recent report by Trac Research comparing infrastructure approaches to transactional approaches - 81% of companies still focus on infrastructure reports, with only 39% adopting application transaction views on application performance. Yet times to resolve issues arising in multi-tiered application environments took 112 minutes on average using an infrastructure approach to solve the problem, compared to 31 minutes for a transactional approach. These figures indicate that transaction-based application performance monitoring (APM) is becoming more essential - but they also indicate wide-spread adoption is still in the works and companies are taking their time.  Can they afford to? Let's take a moment... (more)